The product doesn't fit. Can we refund or exchange?

Article1 min readUpdated Feb 22, 2025View source ↗

Similar to our change of mind policy, we do not offer refunds or exchanges if the item does not fit the customer. This is due to the custom and individual nature of each print.

Was this article helpful?

Still puzzling over something?

The agent has read this article — and everything around it. Ask a follow-up and it answers in seconds.

← Back to OGO Help Centre

Still puzzling over something?

Can you print gradients, transparency and fades with OGO?

Where are OGO products printed?

How do I add or update my OGO payment method?

What currency is OGO billed in?

Printing designs to my exact specs